Terms of Service

Last Updated: February 26, 2026

1. Agreement to Terms

By accessing and using EcoJoyHome's website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Products and Services

EcoJoyHome offers premium pet furniture and accessories for cats and dogs. All product descriptions, images, and specifications are provided for informational purposes and we strive to ensure accuracy. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

3. Pricing and Payment

All prices are listed in USD and are subject to change without notice. We accept various payment methods as indicated at checkout. Payment must be received in full before orders are processed and shipped.

4. Orders and Fulfillment

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity. If your order is cancelled after payment has been processed, we will issue a full refund.

5. Shipping and Delivery

Shipping times and costs vary based on your location and selected shipping method. We are not responsible for delays caused by shipping carriers or customs processing. Risk of loss and title for items purchased pass to you upon delivery to the carrier.

6. Returns and Refunds

Please refer to our Returns & Refunds policy for detailed information about returning products and obtaining refunds. Returns must comply with our stated policy to be eligible for refund or exchange.

7. Product Use and Safety

Our pet furniture products are designed for their intended use with cats and dogs. Always supervise your pets when using our products. We are not liable for injuries or damages resulting from misuse, improper assembly, or failure to follow product instructions.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of EcoJoyHome and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. User Accounts

If you create an account with us, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

10. Limitation of Liability

To the fullest extent permitted by law, EcoJoyHome shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which EcoJoyHome operates, without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of our services after changes are posted constitutes your acceptance of the modified terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us through our Contact page.

By using EcoJoyHome's website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.